Privacy Policy

Raries Privacy Policy

Last updated: 17 March 2026

Raries, operated by Almond Books (OPC) Pvt. Ltd., respects your privacy and is committed to handling your personal data responsibly and securely. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit raries.com, create an account, sign in, place an order, upload content, communicate with us, or otherwise interact with our website, products, and services.

This Privacy Policy applies to information collected through our website, our order and checkout flows, our customer support channels, and any related services we provide under the Raries brand. It does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from our website.

1. Who We Are

Raries / Almond Books (OPC) Pvt. Ltd.
3rd Floor, Pushp Enclave, Kamla Nehru Cross Rd Number 1, opposite Railway Station Kandivali, Kandivali, Best Colony, Jethava Nagar, Kandivali West, Mumbai, Maharashtra 400067
Email: privacy@raries.com

Where this Privacy Policy refers to “Raries”, “we”, “us”, or “our”, it means Almond Books (OPC) Pvt. Ltd. operating the Raries website and business.

2. Personal Data We Collect

We may collect the following categories of personal data.

A. Information you provide directly

When you use our website, place an order, or contact us, you may provide:

your name
email address
mobile or telephone number
billing address
shipping address
account login details
order details
gift recipient details that you choose to provide
personalisation inputs such as names, messages, text, dedications, preferences, and instructions
uploaded files, including photos, artwork, manuscripts, designs, and similar content
communications you send to us, including support requests, feedback, and messages

B. Account and sign-in information

If you create an account or sign in through our website, we may collect:

account registration details
authentication details necessary to let you access your account securely
account preferences and saved items

If you choose to use Sign in with Google or another Google-based authentication flow, we may receive information from your Google account that you authorise Google to share with us, such as:

your name
email address
profile image
a Google account identifier
any other information explicitly authorised by you for the sign-in or account-linking feature you choose to use

C. Payment and transaction information

When you make a purchase, we may collect transaction-related information such as:

order amount
order status
payment method type
payment confirmation and related transaction metadata

Payments may be processed by third-party payment service providers. Their handling of payment data is governed by their own privacy notices and terms.

D. Device, usage, and technical information

When you browse our website, we may automatically collect certain technical and usage information, including:

IP address
browser type and version
device type
operating system
language and region settings
referral URLs
pages viewed
time spent on pages
clicks, scrolling, navigation paths, and interactions
approximate location derived from IP address
diagnostic, performance, and error data

E. Cookies and similar technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, analyse traffic, improve performance, support security, measure advertising, and, where permitted, personalise content and marketing.

F. Information from third parties

We may receive information from third parties such as:

payment processors
shipping and logistics partners
fraud prevention and risk screening providers
analytics providers
advertising partners
identity and authentication providers
customer support or communication tools

3. How We Collect Personal Data

We collect personal data:

directly from you when you submit forms, create an account, upload files, sign in, place an order, or contact us
automatically through cookies and similar technologies when you use the website
from service providers and partners involved in payment processing, authentication, fulfilment, analytics, advertising, fraud prevention, and customer support

4. How We Use Personal Data

We may use personal data for the following purposes:

to provide and operate our website and services
to create, manage, and secure user accounts
to authenticate users and enable sign-in functionality
to process orders, payments, fulfilment, production, shipping, and delivery
to prepare proofs, customisations, and print outputs based on your uploads and instructions
to communicate with you about orders, customer support, service messages, and account activity
to personalise and improve website functionality and user experience
to analyse website traffic, product demand, campaign effectiveness, and service performance
to detect, investigate, and prevent fraud, abuse, chargebacks, security incidents, and unlawful activity
to comply with legal, regulatory, tax, accounting, and record-keeping obligations
to enforce our Terms of Service and protect our rights, users, and business
to send promotional or marketing communications where permitted by law and consistent with your choices
to measure and improve advertising and remarketing activities where permitted by law

5. Legal Bases for Processing

Where applicable under data protection law, we rely on one or more of the following legal bases:

performance of a contract, including taking steps at your request before entering into a contract
compliance with legal obligations
our legitimate interests, including website administration, fraud prevention, security, analytics, service improvement, and business operations
your consent, where required, including for certain cookies, advertising technologies, and marketing communications

6. Google Sign-In and Google OAuth

If you choose to sign in or create an account using Google, we may access and use only the Google user data reasonably necessary to provide that feature.

We use Google user data to:

authenticate you securely
create or link your Raries account
help you sign in faster
maintain account security
troubleshoot authentication issues
provide a Google-connected feature you requested

We do not sell Google user data. We do not use Google user data obtained through Sign in with Google or related OAuth flows for purposes unrelated to the feature you requested. We do not access more Google data than is reasonably necessary for the relevant sign-in or account feature.

If we materially change how we access, use, store, or share Google user data, we will update this Privacy Policy and, where required, provide additional notice and obtain any necessary consent before applying that change.

You can revoke our access to your Google account at any time through your Google account permissions and security settings. If you do so, some Google-based sign-in or account features may stop working.

7. Google Ads, Advertising Technologies, and Remarketing

We may use Google Ads and related advertising and measurement tools to understand how users interact with our website and advertisements, to measure conversions, and, where permitted, to show relevant advertising to users who have previously visited our website.

Third-party vendors, including Google, may use cookies and similar technologies to serve ads based on a user’s previous visits to our website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on your visit to our site and/or other sites on the internet.

We may use these technologies to:

measure ad impressions, clicks, and conversions
understand campaign performance
limit repeated display of the same ad
create audiences for remarketing
support fraud detection and traffic quality controls

Users may opt out of personalised advertising through Google Ads Settings and may also manage cookies through browser settings and our consent tools where available.

Where required by law, we obtain consent before placing or enabling non-essential advertising cookies or similar technologies.

We do not use customers’ personal information or customer images in advertising without an appropriate legal basis and, where required, consent.

8. Microsoft Clarity

We use Microsoft Clarity to better understand how visitors use our website and to improve usability, performance, checkout experience, product presentation, support journeys, and marketing effectiveness.

Clarity may collect behavioural and technical information such as:

page views
clicks and taps
scrolling behaviour
navigation paths
device and browser information
session replay data
heatmap data
interaction and engagement patterns

We use this information to:

analyse how users interact with our website
identify usability issues and broken journeys
improve content, design, forms, and checkout flows
support performance monitoring, fraud prevention, and security analysis
improve advertising and product positioning

Where required by law, we seek consent before enabling non-essential cookies or similar tracking technologies used for analytics and advertising. You acknowledge that, where Clarity is active and permitted, we and Microsoft may collect and use data as described in this Privacy Policy.

9. Cookies and Similar Technologies

We use cookies and similar technologies for:

strictly necessary site functions
account authentication and security
saving preferences
shopping basket and checkout continuity
analytics and performance measurement
advertising and remarketing
fraud prevention and abuse detection

You can control cookies through your browser settings and, where available, through our cookie banner or consent management tools. Blocking some cookies may affect website functionality.

Where legally required, we request consent before setting non-essential cookies or similar technologies.

10. Sharing Personal Data

We may share personal data with trusted third parties where reasonably necessary for the purposes described in this Privacy Policy, including:

website hosting and infrastructure providers
payment processors
shipping, logistics, and courier partners
print, production, fulfilment, or design support partners
fraud prevention and security providers
analytics and performance providers
advertising and marketing partners
identity and authentication providers
customer support and communication service providers
legal, accounting, tax, and professional advisers

We may also share personal data:

where required by law, regulation, court order, or lawful request
to investigate or prevent fraud, abuse, security incidents, or unlawful activity
to enforce our agreements, rights, and policies
in connection with a merger, acquisition, reorganisation, financing, sale of assets, or similar corporate transaction

We do not sell customers’ contact information.

11. Uploaded Content, Personalisation Inputs, and Third-Party Information

Many of our products involve personalisation and custom content. If you upload files, photos, text, names, or other personal data relating to another person, including a child, you confirm that you have the authority and necessary permissions to provide that information to us for the requested product or service.

We may use uploaded content and personalisation inputs only as reasonably necessary to:

create proofs and previews
manufacture, customise, and fulfil your order
provide customer support
maintain records relating to your order
address quality issues, disputes, or reprints

We do not use uploaded customer content in our advertising or promotions without an appropriate legal basis and, where required, consent.

12. International Data Transfers

Your personal data may be stored or processed in countries other than the country in which you are located, including where our service providers operate infrastructure or support functions.

Where required by applicable law, we take appropriate steps to ensure that international transfers are subject to suitable safeguards and that personal data remains protected.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

account administration
order processing and fulfilment
customer support
legal, tax, accounting, and record-keeping requirements
dispute resolution
fraud prevention
enforcement of our terms and policies

Retention periods vary depending on the type of data and the reason it was collected. When personal data is no longer needed, we delete, anonymise, or securely dispose of it, unless we are required or permitted by law to retain it longer.

14. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include secure hosting, HTTPS or SSL protections, access controls, monitoring, and internal safeguards appropriate to the nature of the data we process.

No method of transmission over the internet or method of storage is completely secure. You are also responsible for protecting your account credentials and using secure devices and networks where possible.

15. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

access personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of personal data
object to or restrict certain processing
withdraw consent where processing is based on consent
request portability of certain personal data
lodge a complaint with an appropriate supervisory or regulatory authority

You may also:

manage cookie preferences through available consent tools
adjust browser settings to block or delete cookies
opt out of certain personalised advertising controls made available by Google
revoke Google account access through your Google account settings

To exercise privacy rights or make a privacy-related request, contact us at privacy@raries.com. We may need to verify your identity before completing certain requests.

16. Children’s Privacy

Our website and services are not directed to children under the age of 13, or any higher age threshold required by applicable law in the relevant jurisdiction. We do not knowingly collect personal data directly from children below that age without appropriate authorisation.

Where our products involve content relating to children, we expect the order to be placed and the information to be submitted by a parent, guardian, or other authorised adult.

If you believe that we have collected personal data from a child inappropriately, contact us and we will review and take appropriate action.

17. Third-Party Services and External Links

Our website may contain links to external websites, plug-ins, payment pages, or third-party services. This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their privacy notices before sharing information with them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, technologies, legal requirements, or business operations. When we make material changes, we will update the “Last updated” date and may provide additional notice where required.

19. Contact Us

For privacy questions, requests, or complaints, contact:

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