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Frequently Asked Questions

Find answers to common questions about our products, ordering process, and shipping.

What sizes are available for the custom hardcover book printing?
We offer a variety of sizes for your hardcover book, including 5x8, 5.5x8, A5, 8x11, 8.5x11, 6x9, A4, US Letter, and even custom sizes to suit your needs.
What’s the maximum page count for my book?
We can print books with 1 to 4000 pages (double-sided). For books over 500 pages, we recommend hardcover binding for better durability. Long stories can also be split into multiple volumes.
What’s the maximum page count?
Up to 800 pages (printed double-sided).
What is the format and page count of Complicity?
Complicity is available in paperback format, offering a comfortable reading experience. The book features a gripping narrative that keeps you engaged throughout its pages.
What are the specifications of the Duplicity Dark Romance Thriller two-volume collector’s edition?
The Duplicity Dark Romance Thriller collector’s edition includes two beautifully crafted paperback volumes, containing all published chapters up to Chapter 100. Each volume is printed on premium paper, ensuring a high-quality reading experience.
What features does the Welcome Book include?
The Welcome Book is a beautifully designed customizable template that captures the essence of your wooden cabin. It includes sections for personalized information about your cabin, amenities, and local attractions, perfect for enhancing your guests' experience.
What features are included in the Airbnb Welcome Book?
Our Airbnb Welcome Book includes personalized design options, guest-centric information like Wi-Fi passwords and check-in procedures, local insights for nearby attractions, and enhanced communication sections to address common guest queries.
What features make the Airbnb Welcome Book suitable for luxury apartments?
Our Airbnb Welcome Book is designed with luxury in mind, featuring gold foiling on the cover, premium thick paper for durability, and customizable design elements that allow you to reflect your property's unique ambiance.
What do I need to provide
Send a public property listing link, or use a custom brief if your property is not listed publicly.
What kind of quality can I expect from the printed welcome book?
You can expect premium print quality with meticulous attention to detail, ensuring that the welcome book feels refined and durable, aligning with high hospitality standards.
What materials are used in your custom corporate t-shirts?
Our custom corporate t-shirts are made from high-quality, breathable cotton blends, ensuring comfort and durability for everyday wear.
What materials are the custom printed men’s t-shirts made from?
Our custom printed men’s t-shirts are made from 100% premium cotton, ensuring they are soft, breathable, and comfortable for everyday wear.
What is the expected delivery time for my custom golf balls?
Typically, orders are processed and shipped within 5-7 business days. However, delivery times may vary based on your location and customization options selected.
What materials are used in the Customized Translucent Document Holder?
Our document holder is made from high-quality, durable PVC that is both lightweight and flexible, ensuring your documents are well-protected while remaining easy to carry.
What materials are the Custom Printed Women’s T-Shirts made from?
Our t-shirts are made from high-quality, soft cotton fabric that is both comfortable and durable, ensuring a great fit and feel.
What materials are the V Neck Men's Printed T-Shirts made of?
Our V Neck Men's Printed T-Shirts are crafted from a high-quality cotton blend, ensuring both comfort and durability for everyday wear.
Can we customize the jackets with our company colors?
While the jackets come in a variety of classic corporate colors, we can fully customize the branding using your specific brand guidelines. This includes logo placement, custom zipper pulls, and personalized interior neck labels.
What are the customization options for these hoodies?
We offer a full suite of customization services including embroidery, screen printing, heat transfer, and custom neck labels. We can also provide bespoke packaging and branded inserts to align with your corporate identity.
What is the minimum order quantity for custom coasters?
Our minimum order quantities vary depending on the material and customization method chosen. Typically, corporate orders start at 50 sets to ensure cost-effectiveness for your organization.
What are the branding possibilities for this hoodie?
We offer a wide range of customization, including premium embroidery, 3D puff printing, and silk-screen printing. We can also provide custom interior neck labels and branded zipper pulls to make the garment truly bespoke.
Can you manage shipping for our remote employees globally?
Yes. Raries specializes in worldwide delivery. We can ship your bulk order to a single corporate office or manage individual dropshipping to employees and clients at their home addresses across the globe.
Can we personalize each jersey with individual employee names?
Yes. We specialize in team personalization. We can add individual names and numbers to each jersey while maintaining consistent corporate branding across the entire order.
What laptop sizes do these bags accommodate?
Our standard bags are designed to fit most 13 inch, 15 inch, and 16 inch laptops. We can also source or manufacture specific dimensions based on your organization’s standard-issue hardware.
What makes a softshell jacket better for corporate gifting than a fleece?
Softshell jackets offer a more structured, "executive" appearance compared to casual fleece. They provide better protection against wind and rain while remaining breathable, making them more versatile for professional travel and outdoor client meetings.
Are the prints on the t-shirts durable?
Yes! The prints on our t-shirts are created using advanced printing techniques that ensure they remain vibrant and intact even after multiple washes.
How do I customize my t-shirt design?
Customizing your tshirt is easy! Simply email your high-resolution image or text at support@raries.com once you place the order. We recommend using simple, bold designs for the best clarity.
Can we customize the jackets with our specific brand colors?
While we offer a wide range of core corporate colors, we can perfectly match your brand identity through custom embroidery threads and high-definition transfers. Your dedicated resource will ensure all branding adheres strictly to your style guide.
How do I customize my t-shirt design?
Customizing your tshirt is easy! Simply email your high-resolution image or text at support@raries.com once you place the order. We recommend using simple, bold designs for the best clarity.
How do we ensure the logo colors are accurate?
We provide digital mockups and, upon request, physical samples to ensure the final product aligns perfectly with your brand identity.
Is there a possibility to customize my order for Complicity?
Currently, we do not offer customization options for Complicity. However, you can easily order multiple copies or add it to a gift bundle if you're looking to share this thrilling sequel with others.
How can I customize my document holder?
Customization is simple! Place the order and email us your preferred colors, share the logo and/or text at support@raries.com
How do I customize my golf balls?
Customizing your golf balls is easy! Simply email your high-resolution logo or text at support@raries.com once you place the order. We recommend using simple, bold designs for the best clarity.
How does the customization process work?
Customizing your welcome book is simple! Just submit your listing URL, and our expert design team will create a bespoke book tailored to your property. There’s no minimum order, so you can print just one book if you’d like.
How do I order and customize my welcome book?
Ordering is simple! Just share your Airbnb, Vrbo, or website listing URL, choose from our selection of beautifully curated templates, and our team will take care of the design, printing, and delivery for you.
Are the pages printed in colour or black and white?
All pages are printed in full colour.
Do you ship to international office locations?
Absolutely. Raries provides worldwide delivery. We manage all international shipping logistics and customs documentation to ensure your jerseys arrive at your global offices or directly to remote employees' homes.
What formats are accepted for the files?
PDFs are ideal for both content and cover designs. Cover files can also be submitted as image formats. Don’t have a design? We can help create covers for you.
Do I approve the design before printing
Yes. You review the design before anything is printed.
How does the customization process work?
Simply submit the URL of your listing on any platform, and our talented design team will work closely with you to customize the content. You can add more pictures if needed and make any adjustments to reflect your cabin's personality.
How do I place an order and upload my book files?
To place an order, first select the appropriate page range for your book. After ordering, you can upload your files and print preferences on our customer platform at https://app.raries.com.
Can we customize the packaging and add personalized notes?
Yes. We specialize in fully bespoke packaging solutions. You can include branded inserts, custom sleeves, or personalized notes for each recipient to enhance the gifting experience.
Do you handle the distribution to different office locations?
Yes. We offer worldwide delivery and can manage multi-destination shipping. Whether you need the entire order sent to one headquarters or individual jackets shipped directly to remote employees homes, our team handles all logistics.
Can I customize the content of the welcome book?
Yes! You can personalize the welcome book with specific information about your cabin, including check-in details, amenities, and local recommendations to create a tailored experience for your guests.
Can you manage shipping for our remote employees globally?
Yes. Raries specializes in worldwide delivery. We can ship your bulk order to a single corporate office or manage individual dropshipping to employees and clients at their home addresses across the globe.
Can you ship to our international employees?
Yes. Raries provides worldwide delivery. We manage the complexities of international shipping and customs to ensure your gifts arrive safely at their global destinations.
How does the ordering process work, and can I customize my order?
Ordering is simple! Just select the 'Add to Cart' button, and proceed to checkout. Currently, we do not offer customization options for this product, but you can easily order multiple sets as gifts for friends or family.
What are the customization options for our logo?
We offer several premium branding methods including high-density embroidery, debossed leather patches, silk-screen printing, and custom-molded metal emblems for a high-end executive look.
What are the shipping options and delivery times?
Once you approve the final design, we handle everything else. We will print and ship your personalized Welcome Book directly to you. The typical turnaround time from design approval to delivery is quick, ensuring your guests have their welcome book upon arrival.
How do we ensure the logo colors are accurate?
Your dedicated resource will work closely with you to match your brand’s Pantone colors. We provide digital mockups and, upon request, physical samples to ensure the final product aligns perfectly with your brand identity.
What are the shipping and delivery times for the welcome book?
Once you place your order, our team will process it promptly. You can expect your custom welcome book to be delivered right to your doorstep within a few business days, ensuring you have it ready for your guests.
What are the shipping options and delivery times for the welcome book?
Shipping options and delivery times may vary based on your location. After placing your order, you will receive an estimated delivery date. We strive to process and ship your welcome book as quickly as possible to ensure you receive it in time for your guests.
What if my listing does not include every detail
Once you place your order, you will be presented with a form where you can provide additional details for your welcome book. You may submit text, graphics, and other content, along with instructions on where you would like them included, ensuring the final book accurately represents your property.
How long does shipping take for the welcome book?
We ship directly to you, and delivery typically takes between 5-10 business days, depending on your location. You'll receive tracking information as soon as your order is shipped.
What are the shipping options and delivery times?
We offer worldwide delivery with various shipping options. Standard shipping typically takes 15-20 business days, while express options are available for faster delivery.
What sizes are available for these t-shirts?
Our custom printed men’s t-shirts come in a wide range of sizes, from Small to XXXL, to accommodate different body types and preferences.
Is there a minimum order quantity for custom branded apparel?
Our minimums are flexible depending on the complexity of your customization and packaging needs. Contact our team to discuss your specific requirements for bulk corporate orders.
What formats are accepted for custom logos or images?
We accept PNG, JPG, and PDF formats for your custom designs. For the best results, please ensure your images are high resolution.
What is the typical delivery time for customized orders?
After you place your order, customization takes about 3-5 business days, followed by standard shipping time of 5-7 business days. You’ll receive a tracking number once your order ships!
What sizes are available for these t-shirts?
We offer a wide range of sizes from XS to XXL to ensure a perfect fit for everyone. Please refer to our sizing chart for detailed measurements.
Do you handle individual shipping to remote employees?
Yes. Raries provides worldwide delivery. We can manage the entire distribution process, shipping individual branded jackets to your employees or clients at their home addresses anywhere in the world.
Can I customize the design on the t-shirt?
Customizing your tshirt is easy! Simply email your high-resolution image or text at support@raries.com once you place the order. We recommend using simple, bold designs for the best clarity
Can we customize the packaging for a special event?
Yes. We can provide fully branded packaging, including custom mailer boxes and personalized inserts, to make the unboxing experience as impactful as the jersey itself.
Can we ship these individually to remote employees worldwide?
Yes. Raries specializes in global fulfillment. We can ship bulk orders to a single office or manage individual "drop-shipping" to remote employees across different countries, handling all logistics and customs.
How does the ordering process work?
Once you reach out, we assign a dedicated resource to your account. They will guide you through product selection, mockup creation, and branding approval. We handle the production and logistics, providing updates until the order is delivered.
Yes. We offer worldwide delivery and can manage multi-destination shipping. Whether you need the entire order sent to one headquarters or individual jackets shipped directly to remote employees homes, our team handles all logistics.
Your dedicated resource acts as your single point of contact. They manage everything from initial digital mockups and sizing advice to production timelines and shipping updates, ensuring a seamless experience from start to finish.
What is the standard lead time for bulk orders?
Once the design is approved, production and branding usually take 10 to 15 business days. We also offer expedited options for urgent events or onboarding needs.
What is the shipping process and how long does it take?
We offer worldwide shipping with both standard and expedited delivery options available across North America, Europe, the UK, the Middle East, Australia/New Zealand, and Japan. Delivery times may vary based on your location.
Can I print the entire book in full colour?
Yes, full-colour printing is available for every page at no additional cost. Ensure your images are high-resolution for the best results.
How long will it take?
Printing takes 2–5 days after we receive your files. Shipping time depends on your location and the selected delivery method, but usually 7-12 days.
How long does it take for my order of Complicity to be delivered?
We offer free worldwide delivery, and typically, you can expect your order to arrive within 7-14 business days, depending on your location. Rest assured, we will provide tracking information once your order has shipped.
What shipping options are available, and how long will delivery take?
We offer free worldwide shipping on this product! Delivery times may vary depending on your location, but you can typically expect your order to arrive within 7-14 business days after processing.
Are your t-shirts suitable for professional environments?
Absolutely! Our premium workwear t-shirts are designed to provide a professional appearance while ensuring comfort, making them perfect for any corporate setting.
What are the branding options for this specific material?
Poplin is an excellent fabric for high-definition embroidery and heat-sealed transfers. We will recommend the best method based on your logos complexity to ensure a durable and premium finish.
What materials are used in the Welcome Book?
The Welcome Book is crafted with high-quality materials to ensure durability and a professional finish. We focus on providing a product that not only looks great but also stands up to repeated handling by your guests.
What materials are used in the production of the welcome book?
Our welcome books are printed on high-quality, durable materials designed to withstand wear and tear. They not only look elegant but also ensure longevity, making them a reliable resource for your guests.
How soon will I get my book?
Once we receive your files, printing takes 2–5 days. Shipping times depend on your location and the shipping method chosen.
What is the minimum order quantity for custom laptop bags?
For fully branded laptop bags, our minimum order quantity typically starts at 25 to 50 units, depending on the specific model and level of customization required.
Can we include this hoodie in a custom gift box?
Absolutely. We can curate a complete gift experience by pairing the hoodie with items like branded tumblers, notebooks, or tech gadgets, all housed in a custom-designed box with branded inserts.
How long does shipping take?
Shipping typically takes 5-7 business days within the continental United States. Expedited options are available at checkout for faster delivery.
Is the document holder water-resistant?
Yes, the Customized Translucent Document Holder is water-resistant, providing an extra layer of protection against spills and moisture, keeping your important documents safe.
Can I add custom packaging for my golf balls?
Yes, you can! Just select the 'Custom Packaging' option during checkout, and we'll assist you with the design and setup to ensure your packaging matches your theme or brand.
Is there a minimum order quantity for custom branded apparel?
Our minimums are flexible depending on the complexity of your customization and packaging needs. Contact our team to discuss your specific requirements for bulk corporate orders.
What materials are used in the welcome book, and how durable is it?
The welcome book is crafted with premium thick paper and features a luxurious gold foil cover. This combination not only enhances its aesthetic appeal but also ensures that it is durable enough to withstand multiple guest stays.
How do I manage a large bulk order for multiple departments?
Every organization is assigned a dedicated resource who acts as your single point of contact. They will manage size collection, design approvals, and distribution lists across your various departments to ensure a seamless experience.
Is there a minimum order quantity for bulk orders?
Minimums vary depending on the level of customization required. Please contact our team for a tailored quote based on your specific needs for employee or event gifting.
How long will it take to receive my order?
Once your order is placed, it typically takes 10-15 business days for production, followed by shipping times that vary based on your location. We offer worldwide delivery with tracking options.
What is the expected delivery time for my order?
Typically, orders are processed within 5-7 business days, and shipping takes an additional 6-10 business days depending on your location.
Do you handle international shipping?
Yes. Raries provides reliable worldwide delivery. We manage all logistics and customs documentation to ensure your gifts arrive at their global destinations on time.
What is included in the printed book
Each book is created for your property and organised around the information guests need most during their stay.
Is my file secure?
Yes. All files are kept secure and deleted once your book has been dispatched.
What kind of paper and printing quality can I expect for my book?
You can choose from various paper options, including 70/80 GSM white paper, ivory white suitable for novels, and 130 GSM gloss paper for an extra fee. All pages are printed in vibrant color, ensuring a high-quality finish.
Can these be bundled with other items for a holiday gift?
Absolutely. We specialize in curated gift sets. Many clients pair these jackets with branded tech accessories or premium travel tumblers to create a comprehensive luxury gift box.
What if I’m not satisfied with my printed book?
Your satisfaction is our priority! If you are not completely happy with your book, you can request a refund within 7 days of receiving it.
How does the dedicated resource help my team?
Every organization is assigned a dedicated account manager. This expert serves as your single point of contact, managing everything from sourcing and design to quality control and final delivery.
Can we include other items with the hoodie as a gift set?
Absolutely. We specialize in curated gift sets. We can bundle the hoodie with branded drinkware, tech gadgets, or stationery to create a complete onboarding or appreciation kit.
What is the role of the dedicated resource for my order?
Your dedicated resource manages the end-to-end process. They handle design approvals, sizing coordination, production timelines, and logistics, serving as your single point of contact to ensure the project stays on track.
Is there any special care required for the Welcome Book?
No special care is needed for the Welcome Book. It is designed to be robust and withstand regular use. Just keep it in a clean, dry place to maintain its appearance, and feel free to update it with new information or pictures as needed!
Can we add these to a larger gift bundle?
Absolutely. Many of our clients pair these jackets with branded tech accessories or premium drinkware for a comprehensive client or employee gift set. We provide the custom packaging to house all items together beautifully.
How long does production take
Usually, 2-4 days to get your book designed and ready to print, 2-3 days in print
How do we ensure the design looks right before production?
Your dedicated Raries resource will provide a digital mockup for approval. For larger orders, we can also arrange for a physical pre-production sample to ensure the materials and branding meet your exact standards.
How should I care for my welcome book?
To maintain the appearance of your welcome book, keep it in a dry place and avoid exposing it to excessive moisture. If it gets dirty, a gentle wipe with a damp cloth is recommended to keep it looking its best.
How should I care for my printed t-shirt to maintain its quality?
To keep your t-shirt looking its best, we recommend washing it in cold water, inside out, and tumble drying on low or hanging it to dry.
Can we include this hoodie in a custom gift box?
Absolutely. We can curate a complete gift experience by pairing the hoodie with items like branded tumblers, notebooks, or tech gadgets, all housed in a custom-designed box with branded inserts.
How should I care for the welcome book to maintain its quality?
To maintain the quality of your welcome book, keep it in a dry place and avoid exposing it to moisture. If it gets dirty, gently wipe the cover with a soft, dry cloth. This will help preserve its elegant appearance for years to come.
How should I care for my custom golf balls?
To maintain the quality of your golf balls, store them in a cool, dry place and avoid exposure to extreme temperatures. A gentle rinse with water after use will help keep them clean.
Are there copyright concerns?
This service is strictly for personal collections or gifting. Selling printed fan fiction may infringe on copyright laws. Always respect original creators’ rights.
Are the prints durable and long-lasting?
Yes! Our t-shirt prints are done using high-quality inks and techniques that ensure your design remains vibrant and intact even after multiple washes.
How should I care for my custom printed t-shirt?
To keep your t-shirt looking great, we recommend washing it in cold water and hanging it to dry. Avoid using bleach and iron directly on the printed area.
Is the printing durable and will it last through multiple washes?
Yes! Our printing process uses high-quality inks that are designed to withstand multiple washes without fading or cracking, ensuring your design stays vibrant.
What should I do to care for my custom printed t-shirt?
To maintain the quality of your t-shirt, we recommend washing it inside out in cold water and tumble drying on low. Avoid bleach and high heat to preserve the print.
Is there a limit on copies per order?
Yes, a maximum of 25 copies per fan fiction per customer to ensure the spirit of fan works remains non-commercial.