Privacy Policy

1. Introduction & Scope

Raries (operated by Almond Books (OPC) Pvt. Ltd.) respects your privacy. This Policy describes how we collect, use, store, disclose, and protect your personal data when you visit or use our website, place orders, or interact with us. By using Raries, you accept how we handle your data per this Policy.

2. Data We Collect

We collect personal data in several ways:

1. Information you provide directly

   • Name, email, postal address, billing and shipping address, phone number

   • Account credentials (username, password)

   • Payment and transaction details

   • Uploaded files (text content, images, designs)

   • Communication (messages, feedback, support requests)

2. Information from usage & technology

   • IP address, device type, browser, operating system

   • Cookies, tracking technologies, browsing and usage patterns

   • Referral sources, pages visited, time spent

3. Third-party sources

   • Payment processors, fraud detection services

   • Analytics services (e.g. Google Analytics)

   • Advertising networks

3. Purposes of Data Processing

We use your data to:

• Provide, manage, and maintain our services (order processing, fulfilment, support)

• Confirm account registration, process payments, verify identity

• Communicate with you (order updates, support, marketing where permitted)

• Personalise and improve your experience and our site

• Conduct analytics, research, and performance monitoring

• Ensure security, fraud prevention, and legal compliance

• Enforce your rights, obligations, and our Terms

• Comply with regulatory or legal obligations

4. Legal Basis for Processing

Where required (e.g. under GDPR/UK law), our bases may include:

• Performance of a contract (to fulfil your orders)

• Compliance with legal obligations

• Legitimate interests (e.g. fraud prevention, site improvements)

• Consent (for marketing communications, cookies)

5. Sharing & Disclosure

We may share personal data with:

• Service providers (e.g. hosting, payment gateways, shipping/courier, design or print partners)

• Analytics and marketing platforms

• Legal or regulatory authorities when required

• Affiliates or in connection with corporate transactions (e.g. sale or merger)

We require third parties to protect your data and use it only for permitted purposes.

6. International Transfers

Your data may be stored or transferred across borders (e.g. servers outside India). We will ensure adequate safeguards (e.g. standard contractual clauses or other legal mechanisms) to protect your personal data.

7. Data Retention

We retain your personal data as long as necessary to:

• Fulfil purposes for which we collected it

• Comply with legal, accounting, tax obligations

• Resolve disputes, enforce our Terms

We delete or anonymise data when it is no longer needed, unless prohibited by law.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of your data

• Correct or update inaccurate data

• Delete or request erasure of data

• Restrict or object to processing

• Withdraw consent (where applicable)

• Data portability (receive data in structured format)

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at privacy@raries.com (or other designated email). We will respond within applicable legal timelines.

9. Cookies & Tracking

• We use cookies, web beacons, and similar technologies to improve site functionality, remember your settings, assess usage, and provide relevant content or marketing.

• You can manage or disable cookies via browser settings, but disabling may affect site performance.

• We may also use third-party cookies (analytics, advertising) under consent.

10. Security

We maintain technical and organisational measures (encryption, access controls, regular audits) to protect your data. However, no system is completely secure. You also have responsibilities (e.g. keep your password confidential, use secure devices).

11. Children

Our services are intended for users aged 13 or above (or higher, as required by law). We do not knowingly collect data from children below this age. If we discover we have processed data of a child, we will delete it.

12. Changes to this Policy

We may update the Policy from time to time. Whenever we make material changes, we will post the updated date and notify you (e.g. via email). You should periodically review this page.

13. Contact

For privacy enquiries, data requests, or complaints, contact:

Raries / Almond Books (OPC) Pvt. Ltd.
Email: privacy@raries.com
Address: 3rd Floor, Pushp Enclave, Kamla Nehru Cross Rd Number 1, opposite Railway Station Kandivali, Kandivali, Best Colony, Jethava Nagar, Kandivali West, Mumbai, Maharashtra 400067

We will cooperate with regulatory authorities and respond to lawful requests for data access or deletion.